Privacy Protection Policy

Our Privacy Commitment

RI Website Designs ("we," "our," "us," or "Company") operates the website https://www.peppermintcoffeescrub.com ("Website") and is deeply committed to protecting your personal information and privacy rights. This Privacy Protection Policy explains our practices regarding the collection, use, storage, and sharing of your information when you interact with our Website and services.

We believe in transparency and want you to understand exactly how we handle your personal data. This policy applies to all information we collect through:

• Direct interactions on our Website
• Email communications and correspondence
• Phone calls and customer service interactions
• Social media engagement and advertising
• Third-party integrations and partnerships

By using our Website or services, you acknowledge that you have read and understood this Privacy Protection Policy and consent to our data practices as described herein.

Information Collection Scope

We collect information in several ways to provide you with the best possible experience on our Website. The types of information we gather include both information you voluntarily provide and information automatically collected during your visit.

Personal Information You Provide

Automatically Collected Technical Data

Our Website automatically collects certain technical information to improve functionality and user experience:

• Device Information: IP address, browser type and version, operating system, and device identifiers
• Usage Analytics: Pages visited, time spent on pages, click patterns, and referral sources
• Location Data: General geographic location based on IP address
• Cookie Data: Information stored through cookies, web beacons, and similar tracking technologies
• Performance Data: Website loading times, error reports, and technical diagnostics

How We Use Your Information

We use the information we collect for legitimate business purposes that benefit both our customers and our company:

Information Sharing and Disclosure

We respect your privacy and do not sell your personal information to third parties. However, we may share your information in specific circumstances:

Trusted Service Partners

We work with carefully selected third-party service providers who help us operate our business:

• Payment Processors: To securely handle credit card transactions and payments
• Shipping Companies: To deliver products to your specified address
• Email Service Providers: To send marketing communications and order updates
• Analytics Services: To understand Website usage and improve our services
• Customer Support Tools: To provide efficient customer service and support
• Security Services: To protect against fraud and ensure Website security

Legal and Business Requirements

We may disclose your information when required by law or necessary to protect our business interests:

• Compliance with legal processes, court orders, or government requests
• Protection of our rights, property, or safety, or that of our users
• Investigation and prevention of fraud or security incidents
• Enforcement of our terms of service and other agreements
• Business transfers, mergers, or acquisitions

Data Security and Protection

We implement comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security practices include:

• Encryption: All sensitive data is encrypted during transmission and storage
• Access Controls: Strict employee access controls and authentication requirements
• Secure Infrastructure: Protected servers, firewalls, and intrusion detection systems
• Regular Audits: Periodic security assessments and vulnerability testing
• Staff Training: Ongoing employee education on data protection best practices

While we employ industry-standard security measures, no system is completely secure. We cannot guarantee absolute security but are committed to protecting your information with reasonable safeguards.

International Data Transfers

Our business operations are primarily based in the United States. If you are located outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, which may have different privacy laws than your country of residence.

For users in the European Economic Area (EEA), United Kingdom, or Switzerland, we ensure appropriate safeguards are in place for international data transfers through approved transfer mechanisms.

Your Privacy Rights and Choices

Account Information Access

You have the right to access and manage your personal information:

• View Your Data: Request a copy of the personal information we hold about you
• Update Information: Correct any inaccurate or outdated personal information
• Delete Account: Request deletion of your account and associated data
• Data Portability: Receive your data in a portable format

To exercise these rights, please contact us at help@peppermintcoffeescrub.com with your request.

State Privacy Rights

For residents of California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Montana, Oregon, Tennessee, Texas, Utah, Virginia, and other states with comprehensive privacy laws:

You may have additional rights under state privacy legislation, including:

• Right to know what personal information we collect and how it's used
• Right to delete personal information we maintain about you
• Right to opt out of the sale or sharing of personal information
• Right to non-discrimination for exercising your privacy rights
• Right to correct inaccurate personal information

To exercise these rights, please email us at help@peppermintcoffeescrub.com with your specific request.

European Privacy Rights

If you are located in the European Economic Area or United Kingdom, you have enhanced rights under data protection regulations:

• Right of Access: Obtain confirmation of processing and copies of your personal data
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data under certain conditions
• Right to Restrict Processing: Limit how we process your personal data
• Right to Data Portability: Receive your data in a structured, machine-readable format
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent for processing based on consent

Children's Privacy Protection

Our Website and services are designed for adults and are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected information from a child under 18, we will take immediate steps to delete such information.

If you believe we have collected information from a child under 18, please contact us immediately at help@peppermintcoffeescrub.com.

Data Retention Practices

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Our retention practices consider:

• The nature and sensitivity of the personal information
• The purposes for which we process the information
• Legal, regulatory, and contractual requirements
• Our legitimate business interests

When personal information is no longer needed, we securely delete or anonymize it according to our data retention schedule.

Third-Party Websites and Services

Our Website may contain links to third-party websites, applications, or services. This Privacy Policy does not apply to third-party sites or services. We encourage you to read the privacy policies of any third-party sites you visit, as their privacy practices may differ from ours.

Policy Updates and Changes

We may update this Privacy Protection Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify you by:

• Posting the updated policy on this page with a new effective date
• Sending email notifications to registered users
• Displaying prominent notices on our Website

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Consent Withdrawal

Where we process your personal information based on your consent, you have the right to withdraw that consent at any time. Withdrawing consent will not affect the lawfulness of processing that occurred before withdrawal, but may limit our ability to provide certain services.

To withdraw consent, please contact us at help@peppermintcoffeescrub.com.

Effective Date and Acknowledgment

This Privacy Protection Policy is effective as of the date listed above. By using our Website or services, you acknowledge that you have read, understood, and agree to this Privacy Policy and our collection, use, and sharing of your information as described herein.